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Frequently Asked Questions

GENERAL CASINO QUESTIONS

Minors (under 18) may enter the Restaurant and Food Service Areas, Promenade Area, Restrooms, and Gift Shop within the gaming facility, provided they are accompanied by an adult at all times.

Guests with a Players Club card can stop by the Player’s Club or call 877-APACHE-3 to request a win/loss statement. Statements can be mailed or emailed.

Yes, a wheelchair is available at the gift shop near the south entrance. Guests may check one out with a valid ID.

We focus on slots, live casino, and sports betting. Our vast collection suits casual players and betting fans alike, with new releases, major sports, and top casino action all in one place.

Frequently Asked Questions

Hotel QUESTIONS

Check-in is at 3:00 PM. Check-out is at 11:00 AM.

Early check-in is available, subject to room availability.

No, we do not offer a best rate guarantee.

Yes, a valid credit card is required for booking and payment. Cash is not accepted at check-in.

Room reservations must be canceled at least 24 hours prior to arrival.

  • Double Queen rooms: up to 5 guests
  • King rooms: up to 3 guests

Yes, children are welcome when accompanied by an adult.

No pets are allowed, with the exception of service animals.

No, pool access is reserved exclusively for hotel guests.

General Inquiries

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