Frequently Asked Questions
GENERAL CASINO QUESTIONS
Can I bring children into the casino?
Minors (under 18) may enter the Restaurant and Food Service Areas, Promenade Area, Restrooms, and Gift Shop within the gaming facility, provided they are accompanied by an adult at all times.
How do I obtain a copy of my winnings and losses?
Guests with a Players Club card can stop by the Player’s Club or call 877-APACHE-3 to request a win/loss statement. Statements can be mailed or emailed.
Does Apache Gold provide wheelchairs?
Yes, a wheelchair is available at the gift shop near the south entrance. Guests may check one out with a valid ID.
Which gaming areas are your focus?
We focus on slots, live casino, and sports betting. Our vast collection suits casual players and betting fans alike, with new releases, major sports, and top casino action all in one place.
Frequently Asked Questions
Hotel QUESTIONS
What time are check-in and check-out?
Check-in is at 3:00 PM. Check-out is at 11:00 AM.
Can I check in early?
Early check-in is available, subject to room availability.
Do you offer a best rate guarantee?
No, we do not offer a best rate guarantee.
Is a credit card required to book a room?
Yes, a valid credit card is required for booking and payment. Cash is not accepted at check-in.
What is the cancellation policy?
Room reservations must be canceled at least 24 hours prior to arrival.
What’s the maximum number of guests per room?
- Double Queen rooms: up to 5 guests
- King rooms: up to 3 guests
Are children allowed at the hotel?
Yes, children are welcome when accompanied by an adult.
Are pets allowed?
No pets are allowed, with the exception of service animals.
Can non-hotel guests use the pool?
No, pool access is reserved exclusively for hotel guests.
General Inquiries
Looking for help? Contact our team!
We’d love to hear from you. Have a question, idea, or just want to say hello? Fill out the form below and a member of our team will be in touch soon. Thanks for your interest in Apache Gold Casino Hotel!
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777 Geronimo Springs Blvd.
Cutter Industrial Park
San Carlos, AZ 85550
(5 miles East of Globe on Highway 70)

